At Construxia BV., your privacy is of fundamental importance to us. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you interact with our website, https://www.construxia.net, and the services we provide through it. We are committed to processing your personal data transparently, securely, and in full accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR).

​

Who We Are

Construxia BV. is a company incorporated under Belgian laws with registered address at Da Vincilaan 1, Zaventem, 1930, Belgium and company number 1016.920.977. We act as the data controller for any personal data collected through this website. As the data controller, we are responsible for determining the purpose and means of processing your personal data. Should you have any questions about how we handle your information or wish to exercise your rights, you may contact us at info@construxia.net.

​

What Personal Data We Collect

We collect different types of personal data depending on how you interact with our website and services. When you visit our site, we may collect technical information such as your IP address, browser type, device information, and the pages you visit. This data helps us understand how users interact with our content and allows us to improve the performance and user experience of our website.

If you choose to contact us through a form, email, or any other communication channel, we may collect personal details such as your name, email address, phone number, and the content of your message. This information enables us to respond to your inquiries or provide you with support. In cases where we enter into a business relationship with you, we may also collect billing information, company details, and other information necessary for fulfilling our contractual obligations.

In addition, if you subscribe to newsletters or marketing communications, we will store your contact information and communication preferences in accordance with the consent you provide.

​

How We Use Your Personal Data

Your personal data is processed for several purposes, each based on a valid legal basis under GDPR. When you contact us or use our services, we process your data primarily to respond to your inquiries, fulfill contractual obligations, and manage our relationship with you. This is done on the basis of contract performance or steps taken at your request prior to entering into a contract.

We also process personal data to maintain and improve our website’s functionality and security. This includes the use of analytics tools to better understand how visitors use our site and how we can optimize its performance. These activities are carried out based on our legitimate interest in operating a secure and effective digital platform.

When we send you marketing communications, we do so only with your explicit consent. You may withdraw this consent at any time, either by clicking the unsubscribe link in any of our emails or by contacting us directly. We may also process personal data to comply with legal obligations, including requests from public authorities or regulatory bodies.

If we intend to use your data for any purpose not described in this Policy - such as training AI models or product development - we will always seek your specific consent before proceeding.

​

Where Your Data Is Stored

Your personal data is stored securely on servers managed by Wix.com Ltd., our website service provider. These servers are located primarily within the European Union, specifically in data centers in countries like Ireland and Germany. Additionally, Wix may store or process data in other locations such as Israel, which is recognized by the European Commission as providing an adequate level of data protection. In some cases, data backups or technical processing may occur in the United States, South Korea, or Taiwan. However, any international data transfers are safeguarded through standard contractual clauses or adequacy decisions, ensuring compliance with GDPR requirements.

​

Sharing of Personal Data

We do not sell your personal data to any third party. However, we may share data with trusted service providers who help us operate our website or deliver our services. These include hosting providers, analytics platforms, and email delivery services. When we work with third parties, we ensure that they are bound by data processing agreements that impose strict obligations regarding data confidentiality and security. In cases where we are required by law to disclose your data - for example, to comply with a legal request - we will do so only to the extent necessary and always in accordance with applicable law.

​

Use of Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, remember your preferences, and collect analytical data about site usage. When you first visit our site, a cookie banner will appear, giving you the opportunity to accept or decline the use of non-essential cookies. You can modify your preferences at any time through the cookie settings link available on our website. For a detailed explanation of our cookie practices, please refer to our Cookie Policy.

​

Security Measures

We take data security very seriously and have implemented a range of technical and organizational measures to protect your information. All data transmissions between your device and our servers are encrypted using SSL/TLS protocols. Data is stored securely on platforms that meet international compliance standards, such as ISO 27001 and SOC 2. In addition, we employ access controls, monitoring systems, and secure authentication procedures to minimize the risk of unauthorized access. Where particularly sensitive data is involved, we offer additional layers of protection, including double encryption with customer-managed keys.

​

Data Retention

We only retain your personal data for as long as necessary to fulfill the purposes for which it was collected. Contact form submissions and other inquiries are typically stored for up to twelve months, unless a longer retention period is required due to a business relationship or legal obligation. Customer and transactional data may be retained for the duration of the service relationship and for up to ten years thereafter, in accordance with applicable accounting and tax regulations. When your data is no longer needed, it is either securely deleted or anonymized so it can no longer be linked to you.

​

Your Rights

Under GDPR, you have several rights regarding your personal data. These include the right to access your data, correct inaccuracies, request deletion, object to or restrict certain types of processing, and receive your data in a portable format. If you have given consent for us to process your data, you may withdraw it at any time. To exercise any of your rights, please contact us at info@construxia.net. We will respond to your request within the timeframes required by law.

If you are not satisfied with how we handle your data, you also have the right to file a complaint with the Belgian Data Protection Authority (GBA/APD), located at Rue de la Presse 35, 1000 Brussels, or by email at contact@apd-gba.be.

​

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or how we operate our business. Any updates will be posted on this page, and in the case of significant changes, we will notify you through the website or by email. We encourage you to revisit this page regularly to stay informed about how we handle your data.

For any further questions about this Privacy Policy or how we process your personal data, please contact us at info@construxia.net.

​